Redeem Miles

CONDITIONS APPLICABLES TO INFANTS (-  2YRS) :

• Infant pays 15% of the adult award.
• Infant award discount applies on confort award in H
• Infant award is deductible from the Club Tiare account of the member travelling with the child. This award allows the infant to travel without a seat.
• If a confirmed seat is required,  an adult award will apply.

OTHER CONDITIONS :

• All awards are on one way flight basis.
• Combination of classes of transportation is permitted.
• All government taxes, fees and fuel surcharges are payable by passengers.
• Some of our flights to New Zealand and Paris are operated by partners; our flights between Auckland/Brisbane or Melbourne are operated by our partner Qantas.
• An award ticket can be booked online. If your miles balance is insufficient you may purchase extra miles beforehand.  Simply connect to  your Club Tiare account
• All awards are one-way flight awards and must be redeemed on the member’s account.
  For a roundtrip ticket,  multiply the award by two. Roundtrip ticket must be redeemed on one single account.
• You can request an award online for yourself or a friend or relative.  In this case, the amount of miles will be debited from your account.
• If you don’t have enough miles for your award, you can purchase extra miles online. Before requesting your award ticket,  login to your Club Tiare account to purchase your Miles. Your extra Miles will be automatically credited to your account, then you can proceed with your booking.  For more information on Miles purchase, go to the BUY MILES section.
• When issued, your award ticket is valid 12 months from the date of issuance. It is refundable with fees.  You can also request a date change to the same destination with a fee.  Promotional awards are non refundable, non changeable.   
• Fuel surcharge, airport taxes and other taxes cannot be paid by Miles.  You will be requested to pay them separately. We do not charge service fee on award ticket redemption.
   
  Some countries have specific entry requirements, we recommend you always check which documents you need to entry and transit to your destination.  
• When there is a combination of multiple award flight segments with Air Tahiti Nui for the same journey, stopovers at the intermediate point are permitted.  
• For more details on the program,  please check the Club Tiare general conditions.

CONDITIONS APPLICABLES TO INFANTS (-  2YRS) :

• Infant pays 15% of the adult award in all class of service
• Infant award is deductible from the Club Tiare account of the member travelling with the child. This award allows the infant to be upgraded in the upper cabin but does not allow a confirmed seat.

OTHER CONDITIONS :

• All awards are on one way flight basis.
• All government taxes, fees and fuel surcharges are payable by passengers.An award ticket can be booked online. If your miles balance is insufficient you may purchase extra miles beforehand. Simply connect to  your Club Tiare account.
• Upgrades can only be booked thru our call centers.
• Award level applicable is determined by the booking class of the ticket and the fare paid. It can be issued only if the ticket in Moana Economy or Moana Premium has been issued.
• If you choose to purchase your upgrade award at the airport, the level 2 of the scale will be applicable whatever the original ticket’s booking class.

*Piece within applicable weight and Size of the Company baggage policy ((L+ W + H < 158 cm - 23 Kg in Economy Moana – 32 Kg Business Poerava)
**Overweight piece is over 23Kg up to 32kg)
***Oversize: it is considered oversize when length + width + height are > 158 cm. 

Extra baggage awards apply only when all flights on your itinerary are operated by Air Tahiti Nui to/from Papeete, Los Angeles, Paris, Auckland and Tokyo. Those awards are not valid when your itinerary includes a codeshare or connecting flight with one of our codeshare or interline partners. If you are in this situation, excess baggage fees will apply from your point of departure to your final destination as long as your connecting flights are on the same TN ticket (TN contract).  

Extra baggage awards do not apply to infant.

Important: If your itinerary includes a connecting flight, you cannot redeem your miles for an extra baggage award.
Each airline has its own extra baggage policy; you can purchase an extra baggage for your itinerary on day of departure.

The standard baggage allowance for any Air Tahiti Nui flight is 1 piece of 10kg as hand luggage in cabin and 1 piece of checked luggage of 23Kg when travelling in Economy class or 2 pieces of 32kg in Business Class. If you are a Silver or Gold tier level member, you are allowed an extra checked piece of luggage subject to the weight and size allowance of your travelling class. Entry level Tahia members are not allowed to check-in a second piece of luggage for free.

Please be aware that extra baggage awards are arranged on Air Tahiti Nui operated flight only and per one-way. If you want extra baggage on your roundtrip we recommend you make arrangements before your departure. Forgot to make the arrangements at time of booking? No problem…you can redeem your miles at the airport on day of departure.

After the award is issued, it needs to be used on the flight it has been requested. Refund and change for a different routing is not permitted. For all awards, special terms and conditions apply. Check the Club Tiare terms and general conditions before redeeming your miles.

When required, fuel surcharge, airport and security taxes are not covered by your miles and must be paid separately at time of award issuance. Service fee is free for our frequent flyer members’ award issuance. If you need more information, you can speak with someone at the Air Tahiti Nui contact center.